Shipping Policy

At AquaShot™, we are committed to processing and delivering your order efficiently while maintaining strict quality standards.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and prepared for shipment, you will receive a confirmation email containing tracking details. Please note that order processing times are separate from shipping transit times.

During high-volume periods, processing times may be slightly extended to ensure proper quality control.

Shipping Timeframes

After processing, orders typically arrive within 7–14 business days.

In certain cases, delivery may take up to 15 business days, depending on:

    •    Destination location

    •    Carrier operations

    •    Seasonal or peak shipping periods

Delivery timeframes are estimates and are not guaranteed.

Shipping Coverage

Customers are responsible for providing accurate and complete shipping information at checkout. AquaShot™ is not responsible for delays or delivery issues resulting from incorrect or incomplete address details.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 24–72 hours for tracking updates to appear in the carrier’s system, as tracking information may not activate immediately.

Shipping Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

    •    Carrier disruptions

    •    Severe weather conditions

    •    High shipping volumes

    •    Logistics network delays

We appreciate your understanding and patience should such situations arise.

Lost, Stolen, or Delivered Packages

Once an order has been handed over to the shipping carrier, responsibility for delivery transfers to the carrier.

AquaShot™ is not liable for packages marked as delivered by the carrier. If you believe there is an issue with your delivery, we recommend:

    1.    Checking with household members or neighbors

    2.    Contacting the shipping carrier directly

    3.    Verifying the delivery address provided at checkout

If you need assistance, please contact our support team and we will do our best to help guide you through the process.

Questions?

If you have any questions regarding your order or shipping, please contact our support team. We are happy to assist.